sgcplay Legal Notice
We do not offer our services in jurisdictions where online wagering is prohibited. Access to sgcplay is available only where applicable local law permits, and users are responsible for verifying that their access and use comply with the laws of their own jurisdiction.
This notice sets out the legal framework under which we operate, the eligibility requirements for our users, and the limits of our liability. It complements our full Terms and Conditions, which govern the detailed rules of account use, deposits, withdrawals, and dispute resolution.
Service availability and user eligibility on sgcplay
We operate sgcplay in selected jurisdictions only. Our services are not available to users in countries or regions where online gaming, betting, or wagering is unlawful. Users accessing sgcplay from such jurisdictions do so at their own legal risk, and we accept no liability for any consequences of such access.
To use sgcplay, you must be of legal age in your jurisdiction — typically eighteen or older. You must not be subject to any legal prohibition against using online gaming platforms. During account creation and verification, we ask for your date of birth and, later, your government-issued identity document. We use this information to confirm your eligibility.
If we discover that you are ineligible — either because you are underage or because you are accessing sgcplay from a prohibited jurisdiction — we will close your account. Any remaining balance will be returned via your original payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, depending on how you deposited).
Our liability and disclaimers on sgcplay
We provide sgcplay "as is" without warranty of any kind. We do not guarantee uninterrupted access, error-free operation, or protection against all security threats. Live-dealer streams may occasionally lag, freeze, or disconnect due to network conditions beyond our control.
We are not liable for indirect losses, including lost profits, lost data, or reputational damage. Our total liability to you is limited to the amount you have deposited into your sgcplay account in the past twelve months, except where law forbids such a limitation.
We do not accept liability for the actions of third parties, including payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment), live-dealer studios, or internet service providers. If your withdrawal is delayed by your bank, we are not responsible for that delay.
Data, privacy and intellectual property on sgcplay
Your personal data — name, email, identity documents, transaction history — is handled according to our Privacy Policy. We store it securely and disclose it only to payment processors, regulatory authorities (if legally required), and our own support staff.
All content on sgcplay — including game software, graphics, live-stream layouts, and written copy — is our intellectual property. You may not copy, distribute, or reverse-engineer any part of our platform. Unauthorised use may result in account suspension and legal action.
When you create an account on sgcplay, you grant us a licence to use your username and avatar (if you upload one) in leaderboards and public statistics, subject to your privacy settings.
Dispute resolution and contact
If you believe we have breached our legal obligations or our terms, you can file a formal complaint with our support team. Contact us via in-app chat, email (details in your account), or the contact form on our website. We will investigate and respond within 10 business days.
If we cannot resolve your dispute informally, either party may escalate the matter to arbitration or mediation, depending on the laws of your jurisdiction. Such proceedings will be conducted in English unless you and we agree otherwise.
Nothing in this notice or our terms removes your statutory rights as a consumer. If you reside in a jurisdiction with specific consumer-protection laws, those laws apply to the extent they cannot be waived by contract.
Changes to this notice
We may update this legal notice from time to time. Material changes will be announced in-app and via email to all active account holders. Continued use of sgcplay after such changes constitutes your acceptance of the updated notice.
For the latest version of this notice, visit the Legal page in your sgcplay account or contact our support team. We remain committed to transparent and compliant operation in all jurisdictions where our services are available.